Custom attendee forms
Create extra questions attendees must answer at checkout, set up per ticket type.
Custom forms let you collect extra information from attendees when they check out, such as T-shirt size, organization, or food preferences. These forms are set up per ticket type, right inside the ticket type form in the Ticket Holder Form section.
Creating a custom form
- Open the Tickets tab, then create or edit a ticket type.
- In the Ticket Holder Form section, click + Add Form.
- Fill in the Field Label (for example: Shirt Size).
- Choose the Field Type: Text, Choice (Dropdown), or Checkbox. For Choice/Checkbox, fill in the options.
- Turn on Required if the question must be answered.
- Save the ticket type. The question will appear on the checkout page for attendees who buy that ticket type.
Applies per ticket type
Questions only appear when an attendee buys the ticket type where the form was created, which suits specific needs like a VIP ticket. You can add up to 15 custom questions per ticket type.
Field types & required status
Choose the field type that fits the kind of answer you need: Text for free-form answers, Choice (Dropdown) for one answer from several options, or Checkbox. Each question can be marked Required or optional.
Attendees’ answers are saved with the order data so you can use them to prepare for the event. All the answers are also included when you export the attendee list to Excel, with one column per question.