Manual check-in
How to mark attendees as present straight from the registrant list without scanning a QR code.
Sometimes an attendee’s QR code can’t be scanned, for example because their phone screen is broken or they left their ticket behind. In cases like these, you can mark the attendee as present manually, straight from the registrant list.
Marking an attendee as present
- Go to your organizer dashboard and choose the event that’s taking place.
- Open the Attendees tab.
- Find the attendee you want to mark using the search box, or narrow the list with the Filter button (for example, the Not checked in status).
- Click the details icon (the eye) on the attendee’s row to open Ticket Details, then click Check in. Their status changes to checked in right away.
When to use manual check-in
Manual check-in is useful when the QR scanner isn’t practical, for example when a QR code won’t scan, an attendee forgot their ticket, or you want to record attendance while checking their ID in person.
After the event, you can download all these check-in statuses along with the attendee list for your records.