Adding add-ons to your order

How to buy extra items (add-ons) such as merchandise or meal packages for each ticket holder.

Add-ons are extra items the organizer sells alongside tickets — for example T-shirts, merchandise, or meal packages. If the event you’re booking offers them, add-on options appear at the attendee details step.

Choosing add-ons

  1. At the attendee details step, find the add-on section on each ticket, then click Choose Add-ons.
  2. Browse or search the available add-ons in the window that opens.
  3. Set the quantity for each add-on you want, then save.

Add-ons are chosen per ticket holder, so each attendee in one order can have a different combination of add-ons — for example, the first attendee takes a T-shirt and the second doesn’t.

Rules to know

  • Add-ons have their own stock: sold out, paused, and few-left labels work the same way as for tickets.
  • There’s a limit on the quantity of each add-on per ticket, set by the organizer.
  • The add-ons you buy are listed on your e-ticket, the ticket PDF, and the confirmation email — that’s your proof for picking them up on event day.
  • Voucher codes don’t reduce the price of add-ons — the discount only applies to the ticket subtotal.

Related articles

Start typing to search help articles…