# Understanding fees when buying tickets

Where the Platform Fee and Payment Fee lines in your order summary come from.

> Source: https://help.nyebar.id/en/attendee/payments-and-fees/understanding-fees

In the order summary, you may see two fee lines on top of the ticket and add-on prices: **Platform Fee** and **Payment Fee**. They come from different places and follow different rules — this article explains them so your total doesn't feel like a mystery.

## Platform Fee

The platform fee is Nyebar's service fee, and who pays it is decided by the organizer when they create the event:

- **Paid by the organizer** — you don't see this line at all; the fee is deducted from the organizer's sales.
- **Paid by the buyer** — the full platform fee is added to your total.
- **Split** — you and the organizer each pay half.

It's calculated from the ticket subtotal after any voucher discount, plus the add-on subtotal. That's why different events can show different platform fees — or none at all.

## Payment Fee

The payment fee is the channel fee for the method you choose, and it's always paid by the buyer on paid orders:

- **QRIS** — 1% of the order total.
- **Virtual Account (BNI, Permata, Mandiri)** — a flat IDR 5,000 per transaction.
- **Credit/Debit Card** — 3% of the order total plus IDR 2,000.

You can compare the fees when choosing a payment method at checkout — for small orders a VA can cost more than QRIS, and the other way around for large orders. Cards are usually the most expensive, but they're handy when your e-wallet or bank balance is running low.

> **Amounts can differ between events**
>
> Fee rates are locked when an event is published, so two events can have different fees. The order summary at checkout always shows the final amounts before you pay — no hidden fees show up later.

Free registrations (a final total of IDR 0) aren't charged any fees — no platform fee and no payment fee.